16 articles found in Consumer Rights
CRB listing can lock you out of credit for years — but not all Kenyan loan apps report. Here is what you need to know about which lenders …
Read articleKenya's DCP licence is the CBK's stamp of approval for mobile lenders — and it matters more than most borrowers realise. Here's what it means and why you …
Read articleThe Central Bank of Kenya has significantly tightened the rules governing mobile lenders since 2022. Here is what those regulations mean for borrowers in 2025.
Read articleWhen you apply for a mobile loan in Kenya, what data does the lender actually collect? This guide explains what is legitimate, what is not, and how to …
Read articleNot every loan app in Kenya is operating in your interest. Some use illegal tactics, hidden charges, and harassment. Here are the red flags that identify a predatory …
Read articleWith hundreds of loan apps in Kenya, it can be hard to tell the legitimate ones from scams. Here is a step-by-step guide to verifying any digital lender …
Read articleA wrongful CRB listing can destroy your financial life for years. Here's exactly how to dispute it — and what your rights are when a mobile lender gets …
Read articleKenyan borrowers have more legal protections than most people realise. Here's what the law actually says about digital lending, harassment, and hidden fees.
Read articleIf a lender asks you to pay before you receive your loan, that is a scam. Here's why legitimate lenders in Kenya never operate this way.
Read articleContact-shaming by Kenyan loan apps has caused real harm to borrowers and their families. Here is why apps do it, what the law says, and what you can …
Read articleKenya's Central Bank revoked or refused licences for dozens of digital lenders. We explain which apps were affected, the specific violations CBK cited, and what this means for …
Read articleLoan scams are costing Kenyans millions every year. Here's how to recognize the warning signs before you lose your money.
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